Spotlight Webinars On-Demand

The VoiceFoundry team will take you through an exciting one-hour course helping you gain the core concept knowledge for utilizing the powerful capabilities of Amazon Connect. Throughout each Spotlight, we will take you through the History of Amazon Connect, discussing the market leading features, and focus on the newest capabilities for Amazon Connect. 

The AI Powered Contact Center Webinar - Amazon Contact Lens

January 27, 2020


Centralized Service Platform - Amazon Connect + Zendesk

May 19, 2020


Chat Ready Contact Center - Amazon Connect Chat

February 24, 2020


Workflow Engine - VoiceFoundry CX Tools

June 9, 2020

workflow engine-1