Spotlight Webinars On-Demand

The VoiceFoundry team will take you through an exciting one-hour course helping you gain the core concept knowledge for utilizing the powerful capabilities of Amazon Connect. Throughout these one-hour Spotlights, we will take you through the History of Amazon Connect, discussing the market leading features, and focus on the newest capabilities for Amazon Connect. 

The AI Powered Contact Center Webinar - Amazon Contact Lens

January 27, 2020

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VoiceFoundry specialists, Daniel Bloy and Asad Chagtai, cover the exciting machine learning (ML) capabilities of Contact Lens for Amazon Connect.


 

Chat Ready Contact Center - Amazon Connect Chat

February 24, 2020

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VoiceFoundry specialists, Daniel Bloy and Asad Chagtai, cover the exciting new Web and Mobile Chat feature for Amazon Connect.