On-Demand Business Case Bootcamp

The goal of this course is to demonstrate how to build a bulletproof business case to migrate your contact center to the powerful cloud-based contact center platform–Amazon Connect. You will also gain a greater understanding about the following benefits:

  • A unique consumption-based pricing model
  • Possible CRM, WFM and WFO integrations
  • Remote workforce enablement
  • Managed Service and Support offerings
 
Speakers

This team of specialists have been working with hundreds of businesses to quickly drive changes in contact centers looking to leverage the power of Amazon Connect.

  • Bryan Carmichael, Director of Strategic Accounts , VoiceFoundry
  • Kyle Moeller, Solutions Consultant, VoiceFoundry

 

On-Demand BBC