Spotlight Webinars

  

Amazon Connect + Zendesk Integration

The Amazon Connect and Zendesk integration enables businesses to leverage sophisticated AI and machine learning services from AWS to improve contact center agent efficiency while reducing the time end-customers spend interacting with customer service. When using these two platforms together, contact centers gain a centralized platform for all customer communication to boost agent productivity, maintain full visibility into support operations, and enable seamless customer communication across channels.

 

Spotlight Webinar_Zendesk Integration